By using sony101 Terms & Conditions — In Plain English

1 General Terms & Conditions

Sony101 (hereinafter referred to as "the Platform", "we", or "sony101") is an online betting and gaming platform serving users in Bangladesh. By using the sony101.net website or any associated app, you agree to these Terms & Conditions. If you do not agree, please refrain from using the platform.

These terms and conditions are written for users in Bangladesh. Sony101 reserves the right to amend them at any time. Any changes will be communicated to your registered email and updated on the website.

2 Account Registration & Eligibility

To open an account on Sony101, you must meet the following requirements:

• You must be at least 18 years old. Minors are not permitted to use any services on sony101.
• Each person may register only one account. Multiple accounts from the same individual, household, device, or IP address are strictly prohibited.
• The name, date of birth, phone number, and address you provide at registration must be accurate and truthful. Incorrect information may cause issues with account verification or withdrawals.
• Keep your account password confidential at all times. sony101 is not responsible for any issues arising from sharing your password or allowing others to access your account.
• OTP verification to your registered mobile number is mandatory. Full access to our services will not be available until verification is complete.

Sony101 may request KYC (Know Your Customer) documents at any time. A copy of your National ID (NID) or passport is typically required. Large withdrawals may be held until KYC verification is complete.

3 Deposit & Withdrawal Rules

Deposits and withdrawals on sony101 are designed to be as simple and fast as possible. However, the following rules must be followed:

• Minimum deposit is ৳500. No processing fee is charged on deposits.
• The minimum withdrawal amount is generally ৳500. sony101 charges no fees on withdrawals.
• Withdrawals can only be made via the same payment method used for the deposit — this is a mandatory anti-money laundering requirement.
• For verified accounts, withdrawals are typically processed within 5–30 minutes.
• In cases of unusual or suspicious transactions, sony101 may temporarily suspend a withdrawal pending verification.
• Bonus funds cannot be withdrawn directly — withdrawal is only available after the applicable bonus conditions have been met.

4 Bonus & Promotion Terms

Sony101 offers a variety of bonuses and promotions, each with its own set of terms displayed alongside the offer. The general rules are as follows:

• The Welcome Bonus is available to new registered members one time only.
• Most bonuses come with wagering requirements — typically between 10x and 30x the bonus amount must be wagered before a withdrawal is possible. The exact multiplier varies by bonus.
• If the same person or household attempts to claim a bonus multiple times, all bonuses will be voided and the account will be placed under review.
• If the wagering requirements are not met within the specified timeframe after claiming a bonus, the bonus will expire and be forfeited.
• Free spin bonuses are generally valid for specific games only and come with an expiry date.
• Sony101 reserves the right to modify or cancel any promotion at any time.

5 Betting & Gaming Rules

The following general rules apply to all bets placed on sony101:

• Once a bet is confirmed, it cannot be cancelled or amended, unless sony101 takes special action due to a technical issue.
• If a match in Sports Betting is cancelled or postponed, the bet will be settled in accordance with sony101's own rules.
• If incorrect odds are displayed due to a system error, sony101 reserves the right to void the affected bets.
• Any unusual or suspicious betting patterns will be reviewed by sony101's Risk Management team.
• The use of automated betting software or bots is strictly prohibited.

Each casino game has its own rules, which can be found within the game itself. sony101 only offers games from licensed and verified game providers.

6 Responsible Gaming

Sony101 firmly believes that gaming is for entertainment — not a source of income. The mental and financial well-being of every user is a top priority for sony101.

Sony101's responsible gaming tools are always available, completely free of charge:

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis. Limit reductions take effect immediately; increases require a 24-hour waiting period.
• Betting Limit: Set your own limit on how much you want to bet within a given period.
• Cooling-Off Period: Temporarily pause your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: For a longer break, exclude yourself from sony101 for a period of 6 months to 5 years.
• Reality Check: You will be reminded periodically of how much time and money you have spent.

7 Account Closure & Suspension

Sony101 may suspend or permanently close your account for any of the following reasons:

• Creating Multiple Accounts
• Registering with False or Incorrect Information
• Fraudulent Activity or Bonus Abuse
• Use of Automated Software or Bots
• Money Laundering or Suspicious Financial Activity
• Identified as a minor
• Activating Self-Exclusion

Before closing an account, sony101 will generally notify the user by email, stating the reason and allowing an opportunity to respond — unless immediate action is necessary. Any legitimate balance remaining will be returned even after the account is closed.

You can also request to close your account at any time — just reach out to sony101 via live chat or email.

8 Privacy & Data Protection

Sony101 is committed to protecting your personal information. Your name, address, phone number, and payment details are never sold or shared with third parties. For full details on how your data is used and protected, visit sony101's Privacy Policy page.

All data transfers on sony101 are secured with 256-bit SSL encryption. If any suspicious login or account activity is detected, sony101 will alert you immediately.

9 Limitations & Liability

Sony101 is an entertainment platform. Winning is never guaranteed in betting or gaming, and sony101 makes no such claim.

• Sony101 is not responsible for any losses arising from technical issues, internet disruptions, or other external factors beyond our control.
• If a technical error affects the outcome of a game, sony101 reserves the right to void the round.
• Sony101 is not liable for any losses resulting from incomplete games caused by device issues or connection failures on your end.

10 Changes to Terms

Sony101 reserves the right to update or modify these terms and conditions, in part or in full, at any time. For significant changes, advance notice will be sent to your registered email. If you do not agree with the updated terms, you may request account closure. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

For any questions or complaints, please contact sony101's support team — support@sony101.net or via Live Chat.